The European Commission’s First 100 Days: Focus on Defence and Industry
As is customary when new governments take office, the European Commission’s work is assessed after its first 100 days. This period has been largely shaped by geopolitical developments, bringing defence policy and industrial strategy to the forefront of the EU’s agenda.
“On March 6, during an extraordinary European Council summit, EU leaders adopted the ReArm Europe initiative.”
Defence: Decisive Steps Towards Strategic Autonomy
On March 6, during an extraordinary European Council summit, EU leaders adopted the ReArm Europe initiative. It’s a major plan to enhance Europe’s defence capabilities and move towards a more sovereign European defence policy.
The initiative aims to mobilize up to €800 billion over the next four years through four key measures:
- Fiscal flexibility for increased defence spending – EU leaders agreed to activate the Stability and Growth Pact’s national escape clause, allowing member states to increase defence budgets without triggering an excessive deficit procedure. If countries increase their defence spending by 1.5% of GDP on average, it could create an additional €650 billion in fiscal space over four years.
- 150 billion EUR defence loan programme – EU leaders also approved a 150 billion EUR loan scheme, where the Commission will raise funds and distribute them as loans to member states to finance purchases of artillery, missiles, ammunition, drones, and anti-drone systems. This funding will also enable member states to increase direct military aid to Ukraine.
- Redirecting EU budget towards defence – The Commission announced new incentives for member states to use cohesion policy funds for defence, allowing governments to reallocate existing EU resources to security investments.
- Involvement of private capital – The European Investment Bank (EIB) will expand its mandate to support private sector investments in the defence industry, facilitating additional funding through European banks.
In addition, the long-awaited White Paper on the Future of European Defence is set to be published in the coming weeks. Presented by EU foreign policy chief Kaja Kallas and Defence Commissioner Andrius Kubilius, the White Paper will assess Europe’s military readiness for potential conflicts and propose mechanisms for joint procurement and NATO deterrence strategies. Kubilius has also stressed the need for joint ammunition stockpiling to strengthen Europe’s defence industry and reduce dependency on third countries.
In a further step towards strengthening Europe’s security, European Commission President Ursula von der Leyen announced the creation of a “Security College”. The initiative will ensure that European commissioners receive frequent security briefings, including intelligence reports on emerging threats such as cyberattacks, hybrid warfare, and geopolitical risks.
Industrial Policy: The Clean Industrial Deal and Reducing Bureaucracy
Alongside its ambitious defence agenda, the European Commission has introduced the Clean Industrial Deal, a 100 billion EUR strategy designed to help traditional industries reduce their carbon footprint while fostering a competitive clean-tech sector. The deal includes a 50 billion EUR Industrial Decarbonization Bank to support innovation and the transition to climate-neutral production. It also features a joint procurement of critical raw materials, such as lithium and cobalt, to reduce Europe’s dependency on external suppliers and secure industrial competitiveness. Industry representatives have praised the initiative as a historic shift in EU policy, balancing economic growth and climate goals. However, environmental organizations have criticized it, arguing that it weakens EU climate objectives and makes concessions to energy-intensive industries and polluters.
The Commission’s Omnibus Simplification Package, another key element of its industrial policy, has further divided opinions. Designed to cut administrative burdens and reduce green reporting obligations for businesses, it exempts 80% of companies from sustainability reporting. While businesses welcomed the move as essential relief, sustainability advocates condemned it as a step that weakens corporate accountability.
“The first 100 days of the European Commission have undoubtedly set the stage for long-term political struggles.”
The first 100 days of the European Commission have undoubtedly set the stage for long-term political struggles. With an €800 billion defence investment, relaxed fiscal rules and plans for joint procurement, the EU is making a move towards strategic autonomy, but more flexible fiscal policies could raise questions about the sustainability of European economic policy.
The crucial months ahead will see whether the EU can take decisive action after the turmoil and balance security concerns, the competitiveness of its own economy and continued support for Ukraine.
New year, new challenges: How do we prepare for new laws?
“What!? More new requirements and regulations from the start of next year? Why am I just hearing about this now?”
Despite government ministries’ increasingly effective engagement efforts, this kind of startled reaction when reading the news is not uncommon. Small business owners and startups, in particular, often focus all their energy on building their businesses or managing day-to-day operations that keep the lights on. Unfortunately, this isn’t just a concern for beginners—overlooking new regulatory processes happens even in the best-run companies. It’s entirely fair to admit that staying on top of everything isn’t always possible, nor is it necessary. But it’s undeniably frustrating when surprises like these arise.
Wouldn’t it be more practical if experts kept an eye on regulatory changes—just as they do with climate change? Whether it’s an in-house legal advisor, an industry association, or an agency that specializes in tracking sector-specific developments, these professionals have the tools and methods to monitor important updates effectively.
“There’s a draft bill in Parliament that directly impacts us—we need to act quickly and bring in some help! (P.S. Who even voted for these people!?)”
Many can relate to discovering a critical update in their inbox—perhaps an overlooked notification from an industry association or an alert about a bill in Parliament. Worse still, it might significantly impact current business operations, whether it’s a new obligation, regulation, or tax. By the time a bill is under parliamentary review, it’s often too late to amend or reverse it.
While META Advisory has seen successful last-minute advocacy efforts, effective government relations require a longer-term, well-thought-out strategy. Scrambling at the last stage of the process can do more harm than good, particularly when considering future relationships. In Estonia—a democratic country with relatively straightforward legislative procedures—there’s enough time and opportunity to communicate clear messages to decision-makers, ideally at earlier stages. These messages can be critical or supportive, depending on whether the legal framework needs more clarity or stricter rules to ensure a level playing field.
“Sure, the ministry is at it again, but as long as the same rules apply to everyone, it doesn’t matter—they don’t listen to us anyway.”
Estonian entrepreneurs (and people in general) tend to be highly tolerant. Most will endure hardships as long as competitors face the same challenges. Protests and flipped cars aren’t standard methods for expressing dissatisfaction here. However, passive indifference isn’t constructive, either. While rules may apply equally to everyone, the starting points and competitiveness vary significantly.
Estonia is also characterized by its horizontal structure. Along with its relatively flat geography, the country’s power structure is remarkably accessible. With enough determination and reasoning, anyone can secure a meeting with a minister or high-ranking official. The real question is whether this opportunity is used effectively. Many META consultants have previously worked in government roles, giving us a deep understanding of who to approach, when, and how to ensure entrepreneurs’ legitimate interests are heard.
“I heard the EU imposed yet another set of pointless regulations on our industry. At least we get subsidies from them.”
Our expertise isn’t limited to Estonia. We are well-versed in European Union processes and the institutions involved. No EU rule or regulation appears overnight, leaving local officials scrambling to adapt them to Estonian law. Yes, there’s been a lot lately, and our small country’s administrative capacity has been put to the test. However, every EU legislative act goes through a lengthy process before approval, during which stakeholders can participate and voice their opinions. The best time to engage is when the EU calls for public consultation.
EU decision-making can seem complex, and it often feels like decisions are made in a “black box,” impossible to understand or influence. This isn’t true. It’s worth remembering that many officials in Europe or Estonia lack practical field experience. That’s why government relations are essential—not just for advocacy’s sake but for creating a better legal framework overall.
“My team at META handles that!”
Ultimately, there’s another option: delegate. It’s most efficient when entrepreneurs focus on running their businesses, leaders ensure the execution of business plans, and government relations consultants ensure that the correct information reaches the right decision-makers at the right time. Every business is unique, and competition in an open world is fierce. That’s why people should focus on what they do best—whether running a company or navigating these seemingly vague processes. One thing is sure: we’re ready to tackle any challenge head-on. Contact us!
Openness and transparency in government relations – is it possible?
Government relations, simply put, is the interaction between businesses and organisations with government institutions and legislators. Such regular dialogue plays a crucial role in today’s democratic process, bridging the public, private sector, and government institutions. Engaging stakeholders enables lawmakers to develop effective policies and promote balanced regulation. Regular communication between decision-makers and businesses or organisations facilitates informed decisions on both sides.
Representing stakeholders’ interests is better known as lobbying, although due to the negative connotation of the word, alternatives like “advocacy” or broader terms like “influencing politicians” have been sought.
“Regular communication between decision-makers and businesses or organisations facilitates informed decisions on both sides.”
Indeed, even the Estonian explanatory dictionary defines lobbying as “informal influencing of parliament members or other decision-makers through gifts, bribes, etc., in hopes of receiving favourable decisions for one’s interest group.” Such a condemning definition is likely why democratic countries and organisations have attempted to regulate lobbying for years.
As lobbying has become more prevalent, the rules in this field have tightened at the EU level in recent years. This, of course, has been driven by incidents that unfortunately deepen the negative perception surrounding lobbying. The latest scandal to shake Europe’s political landscape, “Qatargate,” involved an investigation into whether Qatar unlawfully influenced or even bribed European Parliament members to achieve foreign policy goals. This case prompted a wave of new laws.
Just a few mandates ago, Members of the European Parliament were relatively free in their meetings’ schedule; now, MEPs and their advisors are required to disclose all meetings with lobby groups regularly.
European countries have adopted different practices and regulations to manage lobbying and ensure transparency. In many countries, lobbying disclosure is voluntary, but both businesses and the public sector increasingly understand the growing pressure to act more transparently.
The number of lobbyists registered in the EU Transparency Register has grown significantly since its creation in 2021, rising from 5,500 to approximately 12,500 in 2024. It is important to note though that being listed in the transparency register is a prerequisite for a lobbyist to obtain an access badge to the European Parliament. In the UK, the number of members in the lobbying registry increased sharply in 2022 when the Office of the Registrar of Consultant Lobbyists conducted a broad campaign promoting transparency.
In France, since 2018, lobbyists have been required to disclose their activities in considerable detail in a dedicated registry. Lobbying activities are categorised as “principal” and “regular”, and general information about the type or level of public official (such as minister or cabinet) met with and even approximate lobbying expenses must be provided. If legal requirements are not met and the registrant does not comply, sanctions can reach up to a €15,000 fine or a year’s imprisonment.
In Sweden, as in the Nordics more broadly, lobbying is not regulated. A different approach is used, focusing on ethical guidelines and self-regulation. The system relies on the commitment of lobbyists and organisations to follow ethical practices. Emphasis is placed on public accountability. Illegal lobbying is subject to influence-peddling regulations.
In Estonia, in 2021, the government approved a code of good practice for officials’ communication with lobbyists, prepared by the Ministry of Justice. This code requires senior officials to disclose meetings at least once a quarter. While there are no written rules for advocates in Estonia, consultants are under increased pressure to follow higher transparency standards and maintain expertise in their work.
Honest lobbying is essential for democracy – involving companies and organisations in the creation of new legislation strengthens our policy-making processes. The contributions of many participants provide access to specialised knowledge and data that may otherwise be inaccessible, which, in turn, helps create better laws.
“Honest lobbying is essential for democracy – involving companies and organisations in the creation of new legislation strengthens our policy-making processes.”
Effective lobbying remains a critical component of the democratic process, ensuring well-informed decisions. A culture of openness and transparency surrounding lobbying is, therefore, key. At META, we advocate transparent and proper conduct and expect the same from our clients.
Government relations are an important part of a company’s strategic management but managing them successfully and openly requires knowledge and skills. META’s Political Risk Management Seminar provides managers with practical tools to understand the dynamics of the political environment, assess risks and manage them effectively. The seminar focuses on how to maintain relationships with decision-makers, time messages and create opportunities, not just react to changes.
If you want to protect your company and use regulatory changes to your advantage, contact us today: kairi.uustulnd@metaadvisory.ee
The EU’s new promise: less bureaucracy, a stronger industry
The European Union has historically been known for its bureaucracy and numerous regulations. However, Ursula von der Leyen’s second term promises to focus on reducing bureaucracy and supporting economic growth and investment. Her goal is to reduce companies’ reporting obligations and to adapt major policies, such as the Green Deal, to economic realities. In the mission letters sent to commissioners, she even added a separate chapter titled: Making Europe simpler and faster. Still, there are fears that the Commission might create more bureaucracy while trying not to.
Before the new Commission can take office, the commissioner-designates must go through hearings in the European Parliament, which have been concluded by now. Not all future Commissioners have received Parliament’s approval as of today, but political analysts believe that the entire College will nevertheless be appointed next week. To better prepare the commissioners for the upcoming term, President von der Leyen sent mission letters to all commissioner candidates, providing insights into the new Commission’s policies. The tasks set for the commissioners are largely based on the Mario Draghi report on EU competitiveness published in September, which painted a rather bleak picture of Europe’s future if concrete steps are not taken.
Although the mission letters are quite general, and details will emerge during the term, it is clear that the so-called umbrella policy will be the Clean Industrial Deal which will focus on attracting investments and simplifying public procurement rules.
The responsibility for presenting the Clean Industrial Deal lies with the Frenchman Stéphane Séjourné, who has been nominated for Executive Vice-President in charge of Prosperity and Industrial Strategy. His main task is indeed to develop Europe’s new industrial strategy. He must create conditions for industries to invest, aiming for greater (technological) sovereignty in Europe. Innovation, research, and technology are central to his portfolio.
Séjourné is also partially responsible for the European Competitiveness Fund and reviewing public procurement directives to ensure Europe can access critical technologies. Implementing and advancing the Critical Raw Materials Act is also one of his tasks. He will propose new specific measures such as a Circular Economy Act, a new Chemicals Industry Package, a European Biotech Act, a steel and metals action plan, and a Standardisation Regulation.
The Commission’s largest share of new tasks has undoubtedly gone to the Spaniard Teresa Ribera Rodríguez, who has been nominated as Executive Vice-President responsible for a Clean, Just and Competitive Transition.
Her task is to update EU policies to support European companies in global competition and contribute to broader competitiveness, sustainability, and security goals. Since von der Leyen’s idea in the new Commission is to reduce personal fiefdoms and thereby ensure greater college cooperation, the responsibilities and even titles of the commissioners largely overlap.
Under the Clean Industrial Deal, Ribera must also focus on developing a framework to simplify new state aid rules to accelerate renewable energy adoption, tackle industrial carbon emissions reduction, and ensure adequate production capacities.
She will also focus on the challenges facing SMEs and oversee the implementation of the European Competitiveness Fund, and under it, make proposals for so-called Important Projects of Common Interest in strategic sectors. The classic competition portfolio elements such as assessing the impact of major mergers on competition, also remains under her purview. There, she must also consider the changed defence and security landscape.
In light of the changed security situation, the position of Defence Commissioner has been created to be filled by former Lithuanian Prime Minister Andrius Kubilius. His task is to create a European Defence Union in close cooperation with member states and NATO. Within the first 100 days he is expected, in collaboration with High Representative Kaja Kallas, to produce a White Paper on the Future of European Defence, which will shape a new approach to defence and identify investment needs. Kubilius will also be responsible for creating a Single Market for Defence products and services to increase production capacities in Europe and encourage joint procurements. In the new term, the Commission will also pay special attention to SMEs and propose ways to improve their integration into supply chains.
Kubilius will also be responsible for developing a European cyber defence common project, implementing and monitoring the European Defense Industry Programme, and strengthening the European Defence Fund to increase investments in high-level defence capabilities in critical areas such as naval, air combat, and space-based early warning systems. In the space domain, he will promote the space industry by creating common standards and regulations.
The digital portfolio, a favourite topic among Estonians, will be managed by Finnish Henna Virkkunen, who has been nominated for the position of Executive Vice-President responsible for Tech Sovereignty, Security and Democracy. Her broader task is to lead Europe out of the situation where only four of the world’s 50 largest technology companies are from Europe.
Virkkunen must foster AI innovation and, within the first 100 days, ensure access to tailored supercomputing capacity for AI start-ups and industry through the AI Factories initiative. She will also establish a European AI Research Council.
Virkkunen’s new responsibilities include drafting the EU Cloud and AI Development Act and the EU Data Union Strategy. She will continue developing the existing Chips Act but also propose a long-term EU Quantum Chips plan.
Work in Europe will continue with secure, fast, and reliable connectivity – for this, she will introduce a new Digital Networks Act. The Digital Services Act, Digital Markets Act, and the EU Wallet adopted in the previous mandate must be better enforced. She will also be responsible for greater digitalisation and cyber resilience of the Commission as an institution.
Energy will be handled by Dutchman Wopke Hoekstra, nominated as Commissioner for Climate, Net Zero, and Clean Growth, and Dane Dan Jørgensen, nominated as Commissioner for Energy and Housing. Hoekstra will focus on issues related to decarbonisation, such as meeting emission reduction targets under a European Climate Law, establishing an Industrial Decarbonisation Accelerator Act, creating net zero infrastructure, and phase out fossil fuel subsidies. At the same time, Jørgensen is tasked with completing the Energy Union. Among other things, the rules for establishing the Energy Union should lower energy prices, increase investment in clean energy production, and develop grid infrastructure. An action plan to end energy imports from Russia is also to be submitted. Europe wants to accelerate the adoption of small modular reactors and address carbon capture and storage issues.
Setting the goal for commissioners to reduce administrative burdens and simplify legislation is, of course, a response to public pressure. Large companies who do have the resources to comply with regulations have also criticised Brussels for fragmentation, unpredictability, and being anti-innovation. Mario Draghi has pointed out that since 2019, the EU has adopted 13,000 pieces of legislation, while the US has adopted about 3,000 over the same period. As can be seen, even the abovementioned six commissioners out of 27 have substantial tasks ahead with both existing and new laws. Creating regulations, with all the associated strategic dialogues, impact assessments and consultations, is indeed the work of the Commission. It would likely be challenging to make a mark by doing nothing.
Political January: crisis, conflicts and adjustment
The year 2024 began with a whirlwind of events on the Estonian political landscape that offered surprises and challenges. What does this mean for our businesses and clients, and what can we expect in the coming weeks? Kairi Uustulnd, META partner and head of the government relations team, gives a brief overview.
2024 started intriguingly for policy-makers:
- With the resignation of the Centre Party’s Parliament faction members, the coalition gained four more votes.
- Isamaa enjoys a position in the party rankings that has been rare in recent years – since November, Isamaa has been at the top of the rankings. Behind Isamaa is a close race between the Estonian Conservative People’s Party (EKRE) and the Reform Party. The Social Democrats’ rating is on the rise and holds fourth place, while the Centre Party’s rating is declining and has dropped to fifth. The Estonian 200 has been in sixth place since June 2023.
- The teachers’ strike is one of the most significant social initiatives in recent years, affecting the daily lives of thousands of families. Children are at home, and parents face the challenge of reconciling work and private life. However, the teachers’ strike has brought significant tensions into the Estonian government, with the Reform Party on one side and the Estonian 200 and Social Democrats on the other, in a confrontation over possible solutions.
What does this mean for our businesses and our customers?
- There needs to be some change in government, and in government policy in particular, in the coming months, first to reassure the politicians in the coalition parties themselves.
- When making changes, we need to consider the competitiveness of Estonian companies compared to other countries – Estonia should not apply stricter rules to Estonian companies than those agreed at the EU level.
In the coming weeks, the coalition will face intense and substantive discussions:
- Although Finance Minister Mart Võrklaev has said that businesses no longer have the stamina for tax rises, it is unclear to anyone what kind of tax rises he is talking about. Will it be only the tax increases that we know nothing about, or also those written as ideas on the revenue side of the national budget strategy but have not yet been enacted? No politician or official can answer this question today.
- The finance minister has said that the as-yet-unspecified future tax receipts of €400 million a year, set out without description in the national budget strategy, will likely come from savings. However, all ministers know this is impossible without decisions to cut public services or cancel infrastructure investment.
- The Social Democrats are unhappy that the Reform Party is walking away from tax rises and will push the limits of their influence in the face of a growing parliamentary group.
- Part of the coalition’s perception is that somebody needs to think about future economic growth – and this is the biggest gripe of the business, which has lacked any intelligent forward-looking approach and has scheduled dates to discuss the issue. One year on from the coalition agreement, the government is still expected to have a plan on the critical question underpinning economic and industrial policy: where will green electricity come from in sufficient quantities and at affordable prices to support growth (because no industrial customer will be able to buy anything but clean electricity in 5, 10 and 20 years, given its ESG and financing constraints)?
The period ahead will require adjustment and the definition of explicit political and economic directions.
Public affairs advisory firms Meta Advisory Group and Rud Pedersen Estonia merge
Rud Pedersen Group (RPG), Europe’s largest public relations and communications firm, has acquired a stake in Meta Advisory Group (META) and the transaction will merge META and Rud Pedersen Estonia. As a result of the transaction, META will become part of Rud Pedersen Group. The company, which operates in 13 countries, has nearly 500 employees, 75 partners and hundreds of cross-border clients.
“Rud Pedersen Group has emerged as the best public relations firm in Europe because of its ambitious management team, culture of getting things done and entrepreneurial spirit. These are the same characteristics that have enabled META to grow to the same status in its home market. Rud Pedersen’s culture and outlook match our own – a drive to succeed, transparency in relationships and a straightforward working and consulting style, a safe working environment – which enables people to work under with high responsibility and pressure and achieve results. For our clients, the transaction has clear benefits – in the Baltic business region and the three capitals alone, we are now one team of a hundred consultants and experts supporting our clients across the entire communications spectrum – from government relations to reputation management, from brand and digital communications to crisis communications,” said Andreas Kaju, Managing Partner at META.
Morten Rud Pedersen, founder and chairman of the board of Rud Pedersen Group, saw the deal as an opportunity to take a market-leading position across the Baltic region.
“We warmly welcome new colleagues to our group! We have now managed to bring together the market leaders of the Baltic States into one team and this is the kind of competitive advantage we want to offer our customers across Europe. META’s approach to advising its customers on both policy-making and public communication is straightforward, pragmatic and transparent in its relations with each other and with society. This fits very well with the Nordic heritage and culture of our group. Together, we are doing great things for Estonian and international businesses!” says the Group President.
Kairi Uustulnd, until now head of Rud Pedersen Estonia, will take over as head of META’s government relations team. Ann Hiiemaa will continue to lead the marketing communications team and Rainer Laurits will continue to lead the reputation team. Ott Lumi will take on the role of Special Adviser for Government Relations, where he will continue to lead several of META’s strategic projects.
“At Rud Pedersen Estonia, we have so far focused purely on government relations. It has been a very natural development for us, that by strategically expanding our services, we have chosen the best experts on the market not only based on their skills but also on the basis of their entrepreneurial culture. The merger with the Meta Advisory team expands the value proposition for the clients of both companies – in the synergy of two strong teams, we will continue to offer both local expertise and international experience,” says Kairi Uustulnd.
The company shall continue to operate as Meta Advisory Group in Estonia.
Meta Advisory Group (META) is part of the Rud Pedersen Group (RPG). META is headquartered in Tallinn, Estonia, and its three teams – Government Relations, Marketing Communications and Reputation Management – advise Estonian and international business organisations, non-profit organisations as well as Estonian public sector projects across the entire spectrum of public relations and communications services. Founded in 2003, RPG is headquartered in Stockholm and has almost 500 consultants and 75 partners working in 13 markets around the Baltic Sea and Europe.
How to make redundancies without damaging people and the company’s reputation?
A total of 52,000 people in the US tech sector have been made redundant. In Estonia, 17 companies have given collective redundancy notices. How can we communicate redundancies in a way that does not hurt the company and its people?
Making people redundant is probably not a pleasant thing for any company. How redundancies are carried out affects not only the current and future employees of a company but also its reputation.
It is essential to understand that the link between a worker and the company continues after the moment of redundancy. How a company treats its people speaks volumes about its leaders, culture and values.
Internal communication: be respectful
Before communication, getting the inevitable redundancy right is important. Key is in valuing people’s previous contribution to the company and, where possible, advising them on their future career path (leaving the company, looking for a new job – from letters of recommendation, if justified, to engaging paid consultants). Given the impact of redundancies on the organisation, both internally and externally, such costs should not be feared. It is better to do away with the company summer days than the activities mentioned above.
We have experience with companies which, having been forced to make redundancies, have found new jobs for each person affected by that decision. This activity speaks much more about the values and culture of the company than the words on its website. However, in the case of large companies, this is often not possible for obvious reasons. Still, humane and personalised communication should be within everyone’s abilities.

Internal communication: timing is key
Information spreads fast. During redundancies, priority must be given to existing employees. However, they aren’t always the first to hear about redundancies in their company. This is where both corporations and small businesses make mistakes. Most recently, for example, an internal memo of Ford, which made 3000 people redundant, was leaked.
Suppose the redundancies are significant, for example, more than 10% of the workforce of a large organisation. In that case, the first thing to do is to communicate it to the whole organisation. What the managers have decided and why, how the redundancies will be carried out, what processes have been developed to deal with the situation, and what opportunities the company offers to those made redundant. This is important to avoid speculation. It will also give remaining colleagues guidance on how to deal with departing colleagues. So that they can look at each other in the corridor, be supportive of redundant colleagues and help with finding solutions.
In terms of communication, broader reporting of redundancies is also important regarding information leakage. Leaks are going to happen anyway (listed companies are, of course, obliged to disclose the information to the stock exchange first if it is a decision with a significant economic impact), and an internal memo humanely describing and explaining the whole process is the best way to control your message. A good example is a memo sent by Patrick Collisson, CEO of technology company Stripe, to his colleagues on 3 November.
While people have been recruited remotely and via Zoom calls over the past two or three years, the same channel should be avoided to communicate the redundancy message. An employee should get this information in a physical meeting. The more one-to-one meetings that can be held, the better for the people themselves and the company. It is essential to leave room for dialogue between the employee and the employer and to convey the information as honestly as possible. People should not be left with the impression that they are to blame for mass redundancies. That is the difference between redundancy and dismissal (although it is also worth making dismissals in a way that helps people to better realise their potential in the future).
Often the size of the company makes it impossible to have one-to-one conversations, but if attainable, you should try to do so. It can also reduce the risk of people venting their displeasure on LinkedIn or other social media. We probably all remember the companies that made hundreds of people redundant on a Zoom call during the pandemic. Undoubtedly, recruiting talent will be more difficult for them in the future.
External communication: who are the target audiences, and how should they hear the news?
It is not only existing employees who will be affected by the redundancy announcement. Identifying the stakeholders who will also be affected by the information is important. A communication plan to implement the redundancies and clear and specific messages to each stakeholder group will help avoid panic.

Communicating redundancies should be treated similarly to crisis communication – information must be based on facts. Lies, obfuscation and cover-ups will come out sooner or later and can damage the company for years. Consideration must also be given to the employees remaining in the company. It is important to send them a message about how the company is overcoming the crisis.
Preparing the management
No CEO wants to be seen as a bad person during a redundancy period. For company leaders to be prepared to carry out redundancies credibly. A strong and specific message that empathises and puts the people being made redundant at the centre of attention, rather than the managers themselves, can make the process less painful.
Talking about redundancies in person with team members is undoubtedly difficult for the manager. Most people don’t like to put themselves in a potentially conflictual situation. Communicating the dismissal decision is not easy for the manager, regardless of how thorough the preparation is. However, it should not be forgotten that it is an even more negative experience for the person being made redundant. It is up to the company to decide whether the experience is traumatic, whether they explain the reasons for the difficulties the company is facing, and whether it is possible to help and support the redundant person in readjusting his or her life and finding a new job.
Humane chats and support services will not make the redundant worker happy, and they might not understand the motives behind the managers’ decisions for some time. However, after a few months or a year, when the feelings have subsided, most will realise that the process could have been handled much worse, and the actions at critical moments by people and the companies they lead will, in hindsight, be seen through a different lens.
While redundancies are painful for any business, they can be mitigated through thoughtful communication. Avoiding basic mistakes and preparing company spokespersons for external and internal communication.
What to remember when communicating redundancies:
- Communicate the redundancy face-to-face, not via a Zoom call or email.
- Communicate a clear vision of the following processes and what the company plans to do to emerge from the crisis.
- Be clear in your communication – what will change for those who remain in the company and what steps must be taken by those who are being made redundant. And above all – how will the company support them going forward?
- Prepare the company’s management for internal and external communication. Think about specific messages for each segment.
META Advisory is Estonia’s most successful public relations company

Äripäev’s annual conference on communication management has recognised the best public relations companies in Estonia, and META Advisory shares the top spot this year with Akkadian.
According to Andreas Kaju, founder and partner of META, the agency’s success is based on its comprehensive communication management and execution approach. META has a culture of impact, success, cohesiveness and collaboration. “What sets us apart from other agencies is our unrivalled regional value proposition – META Advisory teams in other Baltic countries and a strong network of partners,” said Kaju. “We approach our clients through a very hands-on advisory approach. Our processes are well thought out, our teams have strong competence, and we apply client relationship management principles that enable us to deliver the financial performance that the business environment allows at any given time, year after year,” he said.
“META HAS A CULTURE OF IMPACT, SUCCESS, COHESIVENESS AND COLLABORATION.”
That’s why META has people who, besides having a broad reach, also have specific competencies or long experience and domain knowledge in one or another business area – food and beverage, financial services, medical and healthcare, technology and start-ups. “In addition, we have people with specialized skills and knowledge in technical professional areas such as personal branding and LinkedIn campaigns, digital marketing bootstrapping, reputation architecture, crisis management, etc.,” Kaju highlighted.
META Advisory would like to thank its clients who have trusted us as partners and encouraged us to evolve continuously. “Only with you can we successfully solve complex communication challenges and projects,” said Kaju.
See the full ranking of the TOP PR firms with in-depth comments from the winners HERE.

For the first time in Estonia, a party leader’s torch will be passed from father to son this weekend. There is nothing illegal about this, but it is an excellent opportunity to discuss political dynasties in a democracy.
More generally, the informality of the decision-making process is a crucial feature of political dynasties, and this brings with it a number of specific features. By the way, the informality of decision-making is not necessarily a family phenomenon. It can also be linked to a situation in which a person, who is not adequately placed in the decision-making hierarchy, can perform a certain level of functions. An interesting example in this respect is Margaret Thatcher’s press secretary, Bernard Ingham, who was the envy of members of Thatcher’s cabinet because it was by allegation he whom Thatcher listened to for advice on various sectoral policies (Ingham served Thatcher for 11 years and was knighted at the same time as Thatcher resigned).
There are political families in Estonia, but it is questionable whether we can speak of political dynasties in Estonia as in general, in democracy, a political dynasty would require a bloodline of at least three generations. So the Kallas, the Helmets, and the Savisards have another generation to work on. Of course, there are countries where the bar is much higher. For instance, in the United States, there are thought to be four political dynasties in all. These are the Adamses, the Harrisons, the Roosevelts, and the Bushes – all of whom have had at least two presidents in their own families. In American terms, the total number of political dynasties is thought to be around 40, the most famous of which are undoubtedly the Kennedys, the Clintons (Bill Clinton’s uncle was a member of the Arkansas State House of Representatives). Or, for example, the Cheneys, in whose family Dick Cheney is known to have been Bush Jr.’s vice-president and whose daughter is now a member of the US House of Representatives.
As expected, in European terms, political dynasties have a completely different meaning than the countries of South-East Asia, where combating them is, one might say, a discipline in itself. The most striking example is the Philippines. The political environment there is described as being controlled by totally different dynasties, controlled by seven families. This bizarre mix results from a corporatist political culture, widespread corruption, and a highly corporatist social model rooted in the colonial era. The political systems there have gone so far that, in the case of Indonesia (the world’s third-largest democracy), for example, a particular law has been passed banning close relatives of members of parliament from holding any public office for more than four years.
But in general, the emergence of political families is a socio-cultural phenomenon that is relatively fruitless to combat.
But in general, the emergence of political families is a socio-cultural phenomenon that is relatively fruitless to combat.
What causes this phenomenon? In environments where campaigning is extremely expensive, money certainly plays a significant role (USA). In Southeast Asian and Latin American societies, where we are talking about high levels of corruption and caste systems, the problem of hierarchical societies plays a role not only because of money but also because access to public decision-making is minimal. Even everywhere in the European Union, there is a principle that access to public decision-making is better for graduates of specific schools.
In the case of France, for example, it is the alumni of the École Nationale d’administration. A large number of French presidents, including Chirac, Hollande, Macron, and Giscard d’Estaing, not to mention prime ministers, a large number of whom are alumni of this school. Even though France has the most etatist tradition of national governance, educational background is always vital in political dynasties. And, of course, the individual’s brand always plays a major role in politics. In this sense, a person whose surname is, for example, Meri or Rüütel will always have an advantage over someone whose name is, for example, Kuusk or Kask. I know this first-hand, as I was involved in an experiment almost 20 years ago when I was asked to stand as a candidate for one of the first names of the President of the Republic of Estonia, who, without any campaigning, received around 400 votes in local elections.
By the way, there is also a considerable risk with political families – sons and daughters may not always be as successful as their parents.
Social media activism — a lazy or powerful tool?

Social media is a powerful channel that can be used for the benefit of a community. However, this requires a mastery of social media, says Laura Põldma, who studied the role of social media in community activism in her bachelor’s thesis.
- Creating a Facebook group for fighting against the closure of a hospital’s maternity ward and mobilizing a community with 3,000 members.
- Initiating an online petition to prevent the opening of a limestone quarry and the discussion of “a war strategy” in a closed social media group.
- Continuous content creation on the Facebook site of a small school to support the continuation of the school.
These are some examples of community activism in social media, which has been increasingly seen in Estonian public media in recent years. The internet is used not only by mass movements, but also by small community-based movements for whom social media offers the opportunity to express themselves both inside and outside of a local context[i]. The importance of social media as a networking tool is significant from the viewpoint of the internal dynamics of civic associations, as found by Tanel Vallimäe and Peeter Vihma, in an analysis of the results of a study conducted in 2019 by Tallinn University, the Institute of Baltic Studies, and Turu-uuringute AS, for evaluating the situation within Estonian civil society.[ii]
In the eyes of critics, on the other hand, online activism is simply slacktivism, an activity that can make people feel good, but has little effect on political decisions[iii]. So, how can social media activism be dealt with? Is it just an activity that distracts citizens from other, more efficient forms of participation? Or is social media a thermometer that enables the measurement of a community’s mood on a certain moment? And what about the opinion that being primarily active on social media and spreading one’s message there makes an initiative less serious?
In my bachelor’s thesis “The role of social media in community activism on the example of three conflict cases”, I studied the communicative aspects, specifically of the impact of social media on community activism from the point of view of mobilization and influencing activities in three cases: the Põlva Hospital Maternity Ward, the Lüganuse Limestone Quarry, and the Harmi Elementary School Discussions with initiative leaders as well as civil society experts – Hille Hinsberg and Martin Noorkõiv, highlighted several aspects that could help the 21st century activist to understand the role of social media from a mobilization and impact perspective.
Make the community’s opinion visible. Social media gives a community a voice and makes their outrage visible. The leader in one case study found that social media has made civil society more widely perceived, and there are many different opinions in Estonia about how to organize coexistence. The resulting pluralism is good, but there is also a downside in using social media to make resentment visible – the multiplicity of opinions. As one leader put it: when there are so many opinions, people in decisive positions may feel that it is never possible to consider everyone’s opinion. However, this hampers the activities of civil society. In such an increasingly “tight market” traditional methods – both demonstrations with slogans and protest events in Facebook – will eventually devalue.
Converting support to real actions. Social media can be useful for mapping support: one leader felt that Facebook was a kind of score-card or thermometer – as it was not known, at first, whether the community was happy with the respective closure. FB provided excellent input for leaders to understand the mood of the community. At the same time, is it worth paying attention to whether the extent of support and the thousands of members who joined the Facebook group add the actual value to the initiative? How many of those who are active on Facebook, are ready to do something in real life? This question arose for the activists themselves as well. Online activism has been seen as “lazy” activism, which speaks to persons who do not find time to participate actively.[iv]
At the same time, in the case of the Põlva Hospital’s Maternity Ward, it can be seen that activism, in the form of joining the Facebook group, was also expressed in real-life activities. A large number of signatures were collected – over 9,000 – and the collection of signatures on paper was not initiated by the leaders, but by other members of the community. In conclusion, it all depends on what other methods are used – combining different channels may help compensate the negative aspects of another. But you should compare comparable things. Many people, who are activists in social media, did absolutely nothing for the community in the past.[v] So, online activism is still better than no participation at all.
The digital gap in the digital country. Social networks include the risk of exacerbating inequalities if social media users tend to be more technologically skilled and have a higher level of human, social, and economic capital.[vi] It is worth noting that if an initiative is only active on social media, it may exclude part of a community from the debate. Be it older people or those who have consciously chosen to stay away from social media.
At the same time, one may ask whether Estonia, which is (according to the 2019 report of the European Center for Policy Studies) the highest-ranked country in the European Union in terms of digital learning and has a high level of computer literacy[vii], should worry about the digital gap at all? Although the problem may not be as great as in other countries, it is reasonable to consider that certain groups are more difficult to reach through online channels. Consequently, the combination of different channels and tools is also relevant in the context of the digital gap. In addition to creating a Facebook group, you should also bring your messages to the media, organize face-to-face events and, if necessary, establish direct contacts.
The issue of credibility. If an activity is only taking place in social media, its influence diminishes and decision-makers may think: “let them discuss it somewhere on their own and live out their resentment, life goes on”. Indeed: do decision-makers perceive a discussion in a Facebook group as equivalent to, for example, an editorial in an all-Estonian daily newspaper or a face-to-face meeting? There is no risk of social media not being taken seriously – the channel itself matters less than whether the message is “highlighted” in the channel, and whether the platform is right for spreading that particular message, i.e., the general ability to format and package the message. [viii] The impact of a media article can sometimes be much smaller than that of a social media posting, and a large number of voters in a group is much more influential for decision-makers.[ix]
Lack of social media competence and poor division of roles. As mentioned, social media gives communities a voice. However, not everyone’s opinion is always constructive. If the use of social media is unreasoned with several members of the community making random postings, it may not leave the best impression about the initiative. It is not necessary to censor, but a prerequisite for the successful operation of social media is a well-thought division of roles. It is certainly worthwhile to observe the experiences and journeys of other communities, as this can provide important knowledge.
Echo chamber effect. In conflicting cases of community activism, how the activists perceive the counterparts, their opinions, and arguments is important. Unfortunately, the features of social media (such as the ease of removing people from your friends list) encourage the emergence of echo chambers.[x] The “common reality” becomes socially validated in the echo chamber and can strengthen people’s world views. [xi] An explicit worldview and passion for a topic also tend to be expressed in more active, and often more emotional, speech. Although heated debates help to mobilize people, public debates are increasingly too emotional, leading to polarization and to not pursuing the long-term goals of defending the interests of communities.[xii]
In the context of influencing and the echo chamber effect, it is important to understand community awareness of how what decisions are made – and what is the vision of other stakeholders, including decision-makers – directly affects the success of protection of interests. A situation can easily arise, in an echo chamber, wherein excessive emotionality hinders the formation of constructive argumentation, and therefore directly prevents successful participation in the discussion. A situation should be avoided where officials make decisions based on economic considerations but are hit by activists with very different “sticks”. The degree of emotionality should depend on the goal of the community: for organising a great popular movement it can be efficient, but overly aggressive action can make politicians angry and work against the community.[xiii]
The spiral of silence. According to the spiral of silence theory, people censor opinions that they assume are unpopular.[xiv] It is clear that the wider the message of a community is, the more people fit under that wider message. By becoming too polarized and extreme (facilitated by the echo chamber effect) a community may lose members, as common ground becomes smaller and smaller. At the same time, it has been pointed out that due to the disappearance of walls around social environments, every narrator must consider whether they either insult someone or smooth their message to a degree that it is no longer attractive to anyone.[xv] Here, each community must find the right balance – to involve as many from the community as possible, but without losing its uniqueness.
Laura Põldma defended her bachelor’s thesis “The role of social media in community activism on the example of three conflict cases” this year at the University of Tartu. The full paper is available in the UT Digital Archive DSpace.
[i] Ruiu, M., Ragnedda, M. (2017). Empowering local communities through collective grassroots actions: The case of “No Al Progetto Eleonora” in the Arborea District (OR, Sardinia). The Communication Review, 20(1), pg. 51. https://doi.org/10.1080/10714421.2016.127227
[ii] Vallimäe, P., Vihma, T. (2019). Eesti mittetulundusühingud ja koostöö. Riigikogu toimetised, 40, pg. 185. https://rito.riigikogu.ee/nr-40/eesti-mittetulundusuhingud-ja-koostoo/
[iii] Christensen, H. S. (2011). Political activities on the Internet: Slacktivism or political participation by other means. First Monday, 16(2), pg. 9. https://doi.org/10.5210/fm.v16i2.3336
[iv] Cammaerts, B. (2015). Social media and activism. R. Mansell, P. Hwa (toim). The International Encyclopedia of Digital Communication and Society, pg. 7. Oxford: Wiley-Blackwell. https://eprints.lse.ac.uk/62090/1/Social_media_and.pdf
[v] Noorkõiv, M. (2021). Author’s interview in the framework of a bachelor’s thesis.
[vi] Valenzuela, S., Arriagada, A., Scherman, A. (2012). The Social Media Basis of Youth Protest Behavior: The Case of Chile. Journal of Communication, 62(2), pg. 13. https://doi.org/10.1111/j.1460-2466.2012.01635.x
[vii] Eesti on kõige digiõpihimulisem riik Euroopas. (2019). HITSA, 11. December. Kasutatud 02.02.2020, https://www.hitsa.ee/uudised-1/eesti-on-koige-digiopihimulisem-riik-euroopas
[viii] Hinsberg, H. (2020). Author’s interview in the framework of a bachelor’s thesis.
[ix] Noorkõiv, M. (2021). Author’s interview in the framework of a bachelor’s thesis.
[x] Greijdanus, H., Fernandes, C. A., Turner-Zwinkels, F., Honari, A., Roos, C.A., Rosenbusch, H., Postmes, T. (2020). The psychology of online activism and social movements: relations between online and offline collective action. Current Opinion in Psychology, 35, pg. 50. https://doi.org/10.1016/j.copsyc.2020.03.003
[xi] Greijdanus, H., Fernandes, C. A., Turner-Zwinkels, F., Honari, A., Roos, C.A., Rosenbusch, H., Postmes, T. (2020). The psychology of online activism and social movements: relations between online and offline collective action. Current Opinion in Psychology, 35, pg. 50. https://doi.org/10.1016/j.copsyc.2020.03.003
[xii][xii] Vallimäe, P., Vihma, T. (2019). Eesti mittetulundusühingud ja koostöö. Riigikogu toimetised, 40, pg. 182. https://rito.riigikogu.ee/nr-40/eesti-mittetulundusuhingud-ja-koostoo/
[xiii] Hinsberg, H., Noorkõiv, M. (2021). Author’s interviews in the framework of a bachelor’s thesis.
[xiv] Greijdanus, H., Fernandes, C. A., Turner-Zwinkels, F., Honari, A., Roos, C.A., Rosenbusch, H., Postmes, T. (2020). The psychology of online activism and social movements: relations between online and offline collective action. Current Opinion in Psychology, 35, pg. 50. https://doi.org/10.1016/j.copsyc.2020.03.003
[xv] Viik, K. (2019). Konteksti häving sotsiaalmeedias. Postimees, 17. October. Used 11.01.2020, https://kultuur.err.ee/992749/kadi-viik-konteksti-having-sotsiaalmeedias
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